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Technical Support

At Hide Folder Software, we strive to deliver great software at affordable prices backed up by outstanding support.

Technical support is available 7 days a week, 18 hours a day via email. We make every attempt to respond within 1 hour but many people are pleased to find that we respond within a few minutes!

Please click on a link below to find out more about our products; answers to commonly asked questions; or to send us your comments, suggestions, questions or problems.

Online Technical Support Form

Before submitting any technical or customer support request via this online support form, please ensure that you provide Hide Folder Software Technical Support with a detailed and complete description of your issue. Please include all of the following information:

  • If known, how your issue or error may be reproduced.
  • The full product name and version number of the software in question.
  • Your operating system and its version number.
  • Any other information relevant to the problem.

* Name:


* E-mail:

* Product:

* Version:

* Your Operating System:

* Issue:

License Number:

* Please describe your technical or customer
support issue concisely and thoroughly.

* - indicates required fields.