Activation Issue

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Activation Issue

Postby hvacrepairman » July 17, 2010, 9:06 pm

Hello I recently installed exe to service and ended up purchasing a license within a few hours. I installed the license key but it keeps asking me to register the product or use the trial version. I have tried several times to activate it but it does not seem to take. I do get a confirmation that says please restart exe to service but the window never goes away. Running on a Windows 2003 Server box. Any ideas?
hvacrepairman
 
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Re: Activation Issue

Postby Support » July 18, 2010, 2:28 am

Hello Chris,

thank you for your order.
Another key with instructions was sent to your email.
Support
 
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Re: Activation Issue

Postby cheydon » July 27, 2010, 4:11 am

I am having the exact same issue. I've submitted three requests for support, but I have yet to receive a reply.
cheydon
 
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Re: Activation Issue

Postby Support » July 27, 2010, 4:25 am

[quote="cheydon"]I am having the exact same issue. I've submitted three requests for support, but I have yet to receive a reply.[/quote]

Where did you submit this request? Please use this contact form: http://www.scriptcode.com/support/
Support
 
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Re: Activation Issue

Postby cheydon » July 28, 2010, 7:50 am

THANK YOU for your reply. I'm pretty sure that was where I submitted the request before. I just resubmitted about 30 seconds ago.
cheydon
 
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Re: Activation Issue

Postby Support » July 28, 2010, 9:40 am

Please check your spamfilter if you can't find our reply to your letter.
Support
 
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Joined: June 20, 2004, 8:27 am

Re: Activation Issue

Postby cheydon » July 28, 2010, 12:41 pm

[quote="Support"]Please check your spamfilter if you can't find our reply to your letter.[/quote]
I received a new Keycode in response to the request I sent this morning. It works like a charm. Thank you very much.
cheydon
 
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